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Elena Ramsey, registered nurse and health and wellness coach, standing by plants

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TERMS OF SERVICE Effective Date: April 9, 2026 Company: Resilient Energy Nursing, PC 1. ACCEPTANCE OF TERMS By accessing or using this website and any related services, programs, content, or materials provided by Resilient Energy Nursing, PC (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Use (“Terms”). These Terms apply to all websites, platforms, and services operated by the Company, including but not limited to: resilientenergy.co resilientenergywellness.com If you do not agree to these Terms, you must not use this Site. 2. ELIGIBILITY You must be at least 18 years of age to use this Site or purchase any products or services. By using this Site, you represent and warrant that you meet this requirement. 3. EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY All content provided on this Site, including but not limited to courses, materials, videos, downloads, emails, and coaching services, is intended for educational and informational purposes only. Nothing on this Site is intended to be, and shall not be construed as, medical advice, diagnosis, or treatment. 4. NO MEDICAL OR NURSE-PATIENT RELATIONSHIP Although Elena Ramsey is a licensed Registered Nurse, use of this Site and participation in any services or programs does not establish a nurse-patient relationship. You acknowledge and agree that: No medical care is being provided No diagnosis or treatment is being offered The Company is acting solely in an educational and wellness coaching capacity You should always seek the advice of your physician or qualified healthcare provider regarding any medical condition. 5. PERSONAL RESPONSIBILITY By using this Site, you acknowledge that you are voluntarily participating in any programs or services and assume full responsibility for your actions, choices, and results. You agree to use your own judgment and consult appropriate professionals as needed. 6. NO GUARANTEES We make no guarantees regarding outcomes or results from the use of our Site, services, or programs, including The Resilient Reset Method. Results vary based on individual circumstances, effort, and other factors beyond our control. 7. INTELLECTUAL PROPERTY All content on this Site, including but not limited to: Text Graphics Logos Course materials PDFs Videos Audio is the property of Resilient Energy Nursing, PC and is protected by intellectual property laws. You are granted a limited, non-transferable, non-exclusive license for personal, non-commercial use only. You may not: Copy, reproduce, or distribute content Share login credentials Modify or create derivative works Teach or resell any materials Unauthorized use may result in legal action. 8. PURCHASES AND PAYMENT All purchases made through this Site are subject to our Refund Policy. You agree to provide accurate payment information and authorize us to charge the applicable fees. If you enroll in a payment plan, you agree to complete all payments as scheduled. We reserve the right to suspend or revoke access to any program or service for non-payment. 9. TERMINATION We reserve the right, in our sole discretion, to terminate or restrict your access to the Site or any programs at any time, without notice, for any reason, including violation of these Terms. 10. THIRD-PARTY LINKS AND SERVICES This Site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third parties. Use of third-party services is at your own risk. 11. SOCIAL MEDIA The Company maintains a presence on social media platforms, including but not limited to Instagram. All content shared on social media is intended for educational and informational purposes only and is subject to these Terms of Use. Engagement with the Company through social media, including comments, messages, or interactions, does not establish a nurse-patient relationship or client relationship. You agree that: You will not rely on social media content as medical advice You will not post or share unlawful, harmful, or inappropriate content We reserve the right to remove comments or block users at our discretion Social media platforms are third-party services, and your use of those platforms is also subject to their respective terms and policies. 12. AFFILIATE DISCLOSURE From time to time, we may recommend products or services and may receive a commission if you purchase through our links. We only recommend products we genuinely believe in; however, you are responsible for your own purchasing decisions. 13. LIMITATION OF LIABILITY To the fullest extent permitted by law, Resilient Energy Nursing, PC and Elena Ramsey shall not be liable for any damages, including but not limited to: Direct or indirect damages Loss of income or profits Personal injury Emotional distress Health-related outcomes arising from your use of the Site, services, or programs. 14. INDEMNIFICATION You agree to indemnify and hold harmless Resilient Energy Nursing, PC and Elena Ramsey from any claims, liabilities, damages, or expenses arising out of your use of the Site or violation of these Terms. 15. GOVERNING LAW These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. 16. DISPUTE RESOLUTION Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in the State of California. You agree to waive any right to participate in class actions or jury trials. 17. CHANGES TO TERMS We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site. Your continued use of the Site constitutes acceptance of those changes. 18. CONTACT INFORMATION If you have any questions about these Terms, you may contact: Resilient Energy Nursing, PC Email: [email protected] Websites: resilientenergy.co resilientenergywellness.com ___________________________________________________________________________ DISCLAIMER Effective Date: April 9, 2026 Company: Resilient Energy Nursing, PC GENERAL DISCLAIMER The information provided by Resilient Energy Nursing, PC (“Company,” “we,” “us,” or “our”) on this website, including all content, programs, courses, emails, social media, and materials, is intended for educational and informational purposes only. By using this website and any related services, you acknowledge and agree to this Disclaimer. NOT MEDICAL ADVICE Although Elena Ramsey is a licensed Registered Nurse, all content and services provided by the Company are not medical advice. Nothing on this website or in any program, including The Resilient Reset Method, is intended to: Diagnose Treat Cure Prevent any medical or mental health condition You should always consult with your physician or another qualified healthcare provider regarding any medical concerns. NO NURSE-PATIENT RELATIONSHIP Your use of this website, participation in any program, or communication with the Company does not establish a nurse-patient relationship. You acknowledge that: No individualized medical care is being provided No clinical relationship is formed The Company operates solely in an educational and wellness coaching capacity NOT A SUBSTITUTE FOR PROFESSIONAL CARE The information provided is not a substitute for: Medical care Mental health treatment Therapy or counseling Professional diagnosis or treatment If you are experiencing a medical or mental health emergency, you should seek immediate care from a licensed healthcare provider or call emergency services. PERSONAL RESPONSIBILITY By engaging with this website, content, or programs, you acknowledge that you are voluntarily participating and are solely responsible for your decisions, actions, and results. You agree to use your own judgment and seek appropriate professional guidance when needed. ASSUMPTION OF RISK You understand that participation in wellness, lifestyle, and personal development practices involves inherent risks. By using this website or participating in any program, you voluntarily assume all risks associated with your participation. NO GUARANTEES We make no guarantees regarding outcomes or results from the use of our website, content, or programs. Individual results will vary based on many factors, including personal effort, health status, and lifestyle. TESTIMONIALS Testimonials and examples shared on this website or through our content are individual experiences and are not guarantees of results. They are provided for illustrative purposes only. SOCIAL MEDIA DISCLAIMER Content shared on social media platforms, including but not limited to Instagram, is for educational and informational purposes only. Engaging with the Company through: Comments Direct messages Likes or interactions does not establish a nurse-patient or client relationship. You should not rely on social media content as medical advice. AFFILIATE DISCLAIMER From time to time, we may recommend products or services and may receive a commission if you make a purchase through our links. We only recommend products we genuinely believe may be helpful; however, you are responsible for your own purchasing decisions. LIMITATION OF LIABILITY To the fullest extent permitted by law, Resilient Energy Nursing, PC and Elena Ramsey shall not be liable for any damages arising from your use of this website, content, or programs, including but not limited to: Health-related outcomes Personal decisions or actions Loss of income or profits Emotional or psychological effects CONTACT If you have any questions regarding this Disclaimer, you may contact: Resilient Energy Nursing, PC Email: [email protected] Websites: resilientenergy.co resilientenergywellness.com ___________________________________________________________________________ REFUND POLICY Effective Date: April 9, 2026 Company: Resilient Energy Nursing, PC GENERAL POLICY All purchases made through Resilient Energy Nursing, PC are subject to this Refund Policy. By purchasing any product, service, or program, including The Resilient Reset Method, you agree to the terms outlined below. DIGITAL PRODUCTS AND COURSES Due to the nature of digital products and immediate access to proprietary materials, all sales are final. We do not offer refunds for: Online courses Digital downloads Program materials Recorded content Once access has been granted, no refunds will be issued. PAYMENT PLANS If you choose a payment plan, you agree to complete all scheduled payments. Failure to complete payments does not cancel your obligation. You will remain responsible for the full purchase amount. We reserve the right to: Suspend or revoke access to the program Send outstanding balances to collections if necessary EXCEPTION (IF APPLICABLE) At our sole discretion, we may consider refund requests in rare circumstances. Any such requests must be submitted in writing to: [email protected] Approval of any refund is not guaranteed. DUPLICATE PURCHASES If you believe you have made a duplicate purchase in error, please contact us within 7 days of the transaction. We will review and resolve the issue as appropriate. TECHNICAL ISSUES If you experience technical difficulties accessing your purchase, please contact us. We will make reasonable efforts to resolve the issue. Technical issues do not qualify for refunds if access to the product has been provided. CHARGEBACKS AND DISPUTES By making a purchase, you agree not to initiate a chargeback or payment dispute without first contacting us to resolve the issue. If a chargeback is initiated: Your access to all programs and services may be revoked You may be restricted from future purchases We reserve the right to dispute the chargeback MODIFICATIONS We reserve the right to update or modify this Refund Policy at any time. Changes will be effective upon posting to the website. CONTACT If you have any questions regarding this Refund Policy, you may contact: Resilient Energy Nursing, PC Email: [email protected] Websites: resilientenergy.co resilientenergywellness.com ____________________________________________________________________________ PRIVACY POLICY Effective Date: April 9, 2026 Company: Resilient Energy Nursing, PC 1. INTRODUCTION Resilient Energy Nursing, PC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or use our websites, including: resilientenergy.co resilientenergywellness.com as well as any related services, programs, or platforms. 2. INFORMATION WE COLLECT We may collect the following types of information: Personal Information Name Email address Billing information Any information you voluntarily provide Automatically Collected Information IP address Browser type Device information Pages visited Time spent on the Site Cookies and Tracking Technologies We may use cookies and similar technologies to enhance your experience and analyze website usage. 3. HOW WE USE YOUR INFORMATION We use your information to: Provide and deliver products and services Process transactions Send emails and updates Improve our website and offerings Respond to inquiries Comply with legal obligations 4. SHARING OF INFORMATION We do not sell your personal information. We may share your information with trusted third parties, including: Payment processors (e.g., Stripe) Course and website platforms (e.g., Kajabi) Email marketing providers Analytics providers These parties are only given access to information necessary to perform their services. 5. CALIFORNIA PRIVACY RIGHTS If you are a California resident, you have the right to: Request access to your personal data Request deletion of your personal data Request information about how your data is used To make a request, contact: [email protected] We will respond in accordance with applicable law. 6. DATA RETENTION We retain your information only as long as necessary to: Provide services Comply with legal obligations Resolve disputes 7. DATA SECURITY We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure. 8. THIRD-PARTY LINKS Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. 9. CHILDREN’S PRIVACY This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. 10. YOUR CHOICES You may: Opt out of email communications at any time Disable cookies through your browser settings 11. CHANGES TO THIS POLICY We may update this Privacy Policy at any time. Changes will be effective upon posting to the website. 12. CONTACT If you have any questions about this Privacy Policy, please contact: Resilient Energy Nursing, PC Email: [email protected] Websites: resilientenergy.co resilientenergywellness.com ___________________________________________________________________________ ACCESSIBILITY STATEMENT Effective Date: April 9, 2026 Company: Resilient Energy Nursing, PC OUR COMMITMENT Resilient Energy Nursing, PC is committed to making our website accessible and usable for all individuals, including those with disabilities. We strive to ensure that our website, including: resilientenergy.co resilientenergywellness.com is designed to be inclusive and accessible to the widest possible audience. ACCESSIBILITY EFFORTS We aim to follow generally recognized accessibility standards and best practices, including aspects of the Web Content Accessibility Guidelines (WCAG). Our ongoing efforts include: Using clear, readable fonts and layouts Maintaining sufficient color contrast Structuring content for readability Supporting navigation across devices and screen sizes CONTINUOUS IMPROVEMENT We are continuously working to improve the accessibility of our website and content. Accessibility is an ongoing effort, and we are committed to making updates as needed. THIRD-PARTY CONTENT Some content or functionality on our website may be provided by third-party platforms, including but not limited to Kajabi. We do not control these third-party platforms but encourage them to provide accessible content and experiences. NEED ASSISTANCE? If you experience difficulty accessing any part of this website or need assistance, we are here to help. Please contact us: Email: [email protected] We will make reasonable efforts to respond and provide the information or support you need. MODIFICATIONS We may update this Accessibility Statement at any time. Changes will be effective upon posting to the website. COOKIE POLICY Effective Date: April 9, 2026 Company: Resilient Energy Nursing, PC WHAT ARE COOKIES? Cookies are small data files that are stored on your device when you visit a website. They help improve your experience by remembering preferences and enabling certain functionality. HOW WE USE COOKIES Resilient Energy Nursing, PC uses cookies and similar technologies to: Improve website performance Understand how visitors use our site Enhance user experience Support analytics and marketing efforts TYPES OF COOKIES WE MAY USE Essential Cookies These are necessary for the website to function properly. Analytics Cookies These help us understand how visitors interact with our website (such as pages visited and time spent). Functional Cookies These remember your preferences and improve your experience. THIRD-PARTY COOKIES We may use third-party services, including but not limited to: Analytics providers (e.g., Google Analytics) Website and course platforms (e.g., Kajabi) These third parties may place cookies on your device in accordance with their own privacy policies. YOUR CHOICES You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website. CHANGES TO THIS POLICY We may update this Cookie Policy at any time. Changes will be effective upon posting to the website. CONTACT If you have any questions about this Cookie Policy, please contact: Resilient Energy Nursing, PC Email: [email protected] Websites: resilientenergy.co resilientenergywellness.com ____________________________________________________________________________ COURSE TERMS & ENROLLMENT AGREEMENT (The Resilient Reset Method) Effective Date: April 9, 2026 Company: Resilient Energy Nursing, PC 1. ACCEPTANCE OF TERMS By purchasing or enrolling in The Resilient Reset Method (the “Program”), you agree to be bound by this Course Terms & Enrollment Agreement (“Agreement”). If you do not agree to these terms, you should not purchase or access the Program. 2. PROGRAM DESCRIPTION The Program is an online educational course designed to provide information, tools, and guidance related to wellness, lifestyle, and personal development. The Program is provided for educational and informational purposes only. 3. NO MEDICAL ADVICE OR CLINICAL RELATIONSHIP Although the Program is created by Elena Ramsey, a licensed Registered Nurse, the Program: Does not provide medical advice Does not diagnose or treat any condition Does not establish a nurse-patient relationship You acknowledge that the Program is offered solely in an educational and wellness capacity. You should consult a qualified healthcare provider regarding any medical concerns. 4. USER LICENSE (LIMITED USE) Upon purchase, you are granted a limited, non-exclusive, non-transferable license to access and use the Program for your personal, non-commercial use only. You may not: Share, distribute, or reproduce Program content Share login credentials Upload or distribute materials online Teach, resell, or repurpose the content Unauthorized use may result in termination of access and legal action. 5. ACCOUNT ACCESS You are responsible for maintaining the confidentiality of your login information. You agree not to share your account with others. We reserve the right to suspend or terminate access if account sharing or misuse is suspected. 6. PAYMENT TERMS By enrolling in the Program, you agree to pay all applicable fees. If you select a payment plan: You are responsible for completing all payments Failure to complete payments does not cancel your obligation We reserve the right to: Suspend or revoke access for non-payment Take reasonable steps to recover unpaid balances 7. REFUND POLICY All purchases are subject to our Refund Policy. Due to the digital nature of the Program, all sales are final unless otherwise stated. 8. NO GUARANTEES We make no guarantees regarding outcomes or results from participation in the Program. Results vary based on individual factors, including effort, consistency, and personal circumstances. 9. PERSONAL RESPONSIBILITY You acknowledge that you are voluntarily participating in the Program and are solely responsible for your decisions, actions, and results. 10. ASSUMPTION OF RISK You understand that engaging in wellness and lifestyle practices involves inherent risks. By participating in the Program, you voluntarily assume all risks associated with your participation. 11. INTELLECTUAL PROPERTY All Program materials, including but not limited to: Videos PDFs Worksheets Audio content are the intellectual property of Resilient Energy Nursing, PC. All rights are reserved. 12. TERMINATION We reserve the right to terminate or restrict your access to the Program at any time, without notice, if you violate this Agreement. 13. LIMITATION OF LIABILITY To the fullest extent permitted by law, Resilient Energy Nursing, PC and Elena Ramsey shall not be liable for any damages arising from your participation in the Program. 14. INDEMNIFICATION You agree to indemnify and hold harmless Resilient Energy Nursing, PC and Elena Ramsey from any claims, damages, or expenses arising from your use of the Program. 15. GOVERNING LAW This Agreement shall be governed by the laws of the State of California. 16. DISPUTE RESOLUTION Any disputes arising out of this Agreement shall be resolved through binding arbitration in California. You agree to waive any right to participate in class actions or jury trials. 17. MODIFICATIONS We reserve the right to update or modify this Agreement at any time. Changes will be effective upon posting. 18. CONTACT If you have any questions regarding this Agreement, please contact: Resilient Energy Nursing, PC Email: [email protected] Websites: resilientenergy.co resilientenergywellness.com

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